CIBC achieves top rating by advisors for the 11th year in the 2026 Investment Executive Report Card on Banks
On October 22, 2026, CIBC was recognized for the 11th consecutive year as the top-rated bank by advisors in Investment Executive's annual Report Card on Banks. This survey collects insights from financial advisors and planners at major Canadian banks, assessing their institutions' performance across various metrics.
The evaluation process involves advisors rating their banks on a scale from zero to ten in multiple categories such as technology, compensation, and corporate culture. This year, CIBC achieved an impressive average rating of 9.1, along with a Net Promoter Score of 93.2, indicating strong satisfaction among its advisors.
Rory Mitz, Executive Vice-President of Personal Banking and Imperial Service at CIBC, commented on this achievement, stating, "Consistently achieving the top rating from our advisors on Investment Executive's Report Card on Banks reflects our team's shared commitment to supporting and empowering our advisors to do their best work. We are incredibly proud of our team, whose engagement and dedication enables us to deepen relationships and deliver the best of our bank to our clients."
CIBC outperformed the industry standard across all 22 categories evaluated this year. Some notable ratings include:
- Compensation structure: 9.0
- Financial planning support and technology: 9.6
- Advisor education and development: 9.4
- Strategic focus: 9.3
- Leadership team: 9.4
- Products and support for high-net-worth clients: 9.3
- Effectiveness in keeping advisors informed: 9.4
For those interested in a detailed overview, the complete report card is available on the Investment Executive website. It is worth noting that no Report Card on Banks was issued in 2020.
CIBC is recognized as a prominent North American financial institution, serving approximately 15 million clients across personal banking, business, public sector, and institutional sectors. The bank provides a comprehensive array of services and solutions through its robust digital banking network and physical locations in Canada, the United States, and internationally. Additional information and ongoing press releases about CIBC can be accessed at www.cibc.com/ca/media-centre.